IJJGame Privacy Policy for Pakistani Players

This Privacy Policy describes how IJJGame ("we", "us", "our") collects, uses, stores, and protects the personal data of players and visitors who access the platform at ijjgame.bet. It applies to all services offered by IJJGame including sports betting, casino games, account management, and any promotions or communications we send.

When you create an account at IJJGame, make a deposit, place a bet, or simply browse the website, you are sharing certain information with us. We take that responsibility seriously. This Policy is designed to be transparent — we want you to understand exactly what data we hold about you and why, so you can make informed decisions about using the platform.

By using IJJGame's services you agree to the practices described in this Privacy Policy. If you do not agree, you should not use the platform. This Policy should be read alongside our Terms and Conditions.

IJJGame collects personal data in several ways — directly from you when you register or use the platform, automatically through technology as you browse, and in some cases from third parties as part of our verification and fraud-prevention processes.

IJJGame does not collect sensitive categories of data such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric data unless absolutely required for identity verification in exceptional circumstances, in which case you will be explicitly informed before providing it.

IJJGame uses your personal data only for the purposes described below. We do not use your data for any purpose that is incompatible with these stated uses without first obtaining your explicit consent.

• Account creation and management: To set up and maintain your IJJGame account, verify your identity, and process login sessions securely.
• Processing transactions: To handle deposits and withdrawals in PKR via your chosen payment method (Easypaisa, JazzCash, NayaPay, SadaPay, bank IBFT, or Visa/Mastercard). Transaction data is retained for financial record-keeping and dispute resolution.
• Providing betting and gaming services: To allow you to place bets, play casino games including Teen Patti and slots, participate in promotions, and access all features of the IJJGame platform.
• Identity verification and fraud prevention: To verify that you are who you say you are, that you meet IJJGame's age and eligibility requirements, and to detect and prevent fraudulent activity, money laundering, and account abuse.
• Customer support: To respond to your queries, resolve disputes, and investigate complaints. Support interactions may be recorded for quality and training purposes.
• Personalisation: To customise your IJJGame experience — for example, showing you sports markets relevant to your betting history or suggesting game types you have enjoyed before. This is entirely within the platform and does not involve sharing your data with external parties.
• Marketing communications: To send you promotional offers, bonus notifications, and news about IJJGame — but only if you have not opted out. You can withdraw marketing consent at any time.
• Responsible gaming: To monitor betting patterns that may indicate problem gambling behaviour and, where necessary, to apply limits or make contact in line with our Responsible Gaming commitments.
• Legal and regulatory compliance: To comply with applicable legal obligations, respond to lawful requests from authorities, and enforce our Terms and Conditions.

IJJGame processes your personal data on one or more of the following legal grounds depending on the activity:

• Contractual necessity: Processing your data is necessary to fulfil our contractual obligations to you under the Terms and Conditions — for example, processing your deposits and paying out your winnings.
• Legal obligation: Certain data processing is required by law — for example, identity verification for anti-money laundering compliance, and retention of financial records.
• Legitimate interests: IJJGame has legitimate business interests in fraud prevention, platform security, and improving our services that justify processing certain data, provided these interests are not overridden by your rights.
• Consent: Where we process data for marketing communications or optional platform features, we do so on the basis of your consent, which you may withdraw at any time without affecting the lawfulness of processing before withdrawal.

IJJGame does not sell your personal data. We share your data only with carefully selected third parties where it is necessary to operate the platform or comply with legal obligations.

• Payment processors: Easypaisa, JazzCash, NayaPay, SadaPay, participating banks for IBFT, and Visa/Mastercard network operators receive the transaction data necessary to process your deposits and withdrawals. Each of these providers operates under their own privacy policies and security standards.
• Identity verification providers: Third-party KYC services receive identity document data and personal details to verify your identity and age. These providers are contractually bound to process data only for verification purposes and not to retain it beyond what is required.
• Game software providers: Game studios such as Pragmatic Play, NetEnt, and others provide the games available on IJJGame. Technical data including session identifiers may be passed to these providers to operate game functionality. No personally identifiable information is shared with game providers beyond what is technically necessary.
• Fraud and security services: Third-party tools that help detect and prevent fraudulent activity, bot usage, and account abuse may process technical data such as IP addresses and device fingerprints.
• Law enforcement and regulators: IJJGame will disclose personal data to law enforcement authorities, regulatory bodies, or courts when required to do so by applicable law or a valid legal order. Where legally permitted, we will notify you of such disclosure.
• Professional advisers: Lawyers, auditors, and accountants may access data where necessary for the provision of professional services, subject to confidentiality obligations.

IJJGame uses cookies and similar tracking technologies to operate the platform, remember your preferences, and understand how players use the site. A cookie is a small text file stored on your device by your browser. Here is how we use them:

You can control cookies through your browser settings. Disabling essential cookies will impair platform functionality. For more detail on managing cookies in your specific browser, refer to your browser's help documentation.

IJJGame retains your personal data only for as long as it is needed for the purpose it was collected or as required by law. The following retention periods apply:

• Account data (name, contact details, account history): Retained for the lifetime of your active account plus a minimum of 5 years after account closure, to comply with financial record-keeping and anti-money laundering obligations.
• Financial transaction records: Retained for a minimum of 7 years from the date of the transaction in accordance with financial regulatory requirements.
• Identity verification documents: Retained for the period required by applicable anti-money laundering regulations, typically 5 years from the end of the business relationship.
• Support and communications records: Retained for 3 years from the date of the communication, or longer if the matter relates to an ongoing dispute or investigation.
• Marketing consent records: Retained until you withdraw consent and for a period thereafter sufficient to demonstrate that consent was obtained and withdrawn.
• Anonymised analytics data: May be retained indefinitely as it cannot identify any individual.

When data is no longer required, it is securely deleted or anonymised in a way that it can no longer be linked back to you as an individual.

As an IJJGame player, you have the following rights in relation to your personal data. To exercise any of these rights, contact our support team at support@ijjgame.bet with your account details and the specific request. We will respond within 30 days.

IJJGame takes data security seriously and has implemented a range of technical and organisational measures to protect your personal information against unauthorised access, loss, alteration, or destruction.

• Transport Layer Security (TLS/SSL): All data transmitted between your device and IJJGame's servers is encrypted using 256-bit SSL. The padlock icon in your browser confirms this encryption is active.
• Server security: IJJGame's servers are hosted in protected data centres with physical security controls, regular patching, intrusion detection systems, and restricted staff access.
• Access controls: Internal access to player data is restricted to staff who have a legitimate need to access it as part of their role. Access logs are maintained and reviewed regularly.
• Regular security audits: IJJGame conducts periodic security assessments including penetration testing to identify and address vulnerabilities before they can be exploited.
• Password security: Passwords are stored as one-way hashed values — not in plain text. IJJGame staff cannot read your password.

Despite these measures, no system is completely immune to security threats. In the event of a data breach that is likely to result in risk to your rights, IJJGame will notify affected players without undue delay and take immediate steps to contain and investigate the breach.

IJJGame's services are strictly for adults aged 18 and over. We do not knowingly collect personal data from anyone under 18. Our registration process includes an age declaration, and where we have reasonable suspicion that an account holder may be under 18, we will require proof of age and will suspend the account pending verification.

If you are a parent or guardian and believe your child has created an account at IJJGame, please contact us immediately at support@ijjgame.bet with details. We will investigate promptly, close the account, and delete all associated data.

IJJGame may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or legal requirements. When material changes are made, we will notify active players by email or via a prominent notice on the platform before the changes take effect. The "Last Updated" date at the top of this page will always reflect when the Policy was most recently revised.

Continued use of IJJGame's services after a revised Policy has been published constitutes your acceptance of the updated terms. If you disagree with any changes, you may close your account by contacting support. We encourage you to review this Policy periodically.

If you have any questions about this Privacy Policy, want to exercise any of your data rights, or wish to raise a concern about how IJJGame handles your personal information, please get in touch using any of the following channels:

• Email: support@ijjgame.bet — mark the subject line "Privacy Request" for fastest routing to our data team.
• Live Chat: Available 24 hours a day, 7 days a week on the IJJGame platform. Our agents can handle most privacy queries directly or escalate to the data team where required.
• Response time: IJJGame will acknowledge your request within 2 business days and provide a full response within 30 calendar days. Complex requests may take longer, in which case we will keep you updated on progress.

This Privacy Policy was last updated on 1 January 2025 and supersedes all previous versions. It forms part of IJJGame's overall legal framework alongside the Terms and Conditions and Responsible Gaming policy.